Thank you for shopping at TechNovaShop.io. If you are not entirely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully to understand your rights and options.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and in the original packaging.

• Return requests must be made within 30 days from the date of purchase.

• Proof of purchase or order confirmation is required.

2. Non-returnable Items

Certain items are non-returnable, including:

• Gift cards

• Downloadable software or digital products

• Items marked as final sale or clearance

• Opened or used software (unless defective)

• Items that have been customized or personalized

3. Return Process

To initiate a return, please follow these steps:

• Contact our customer support team at support@technovashop.io or call us at (856) 729‑7409 to request a return authorization.

• Provide your order number, the reason for return, and the condition of the item(s).

• Once authorized, you will receive instructions on how to return the item(s).

• Pack the item(s) securely in the original packaging and ship them to the provided return address.

4. Refunds

Once we receive and inspect the returned item(s), we will notify you about the status of your refund. If your return is approved:

• A refund will be issued to your original payment method within 7-10 business days.

• Shipping costs are non-refundable, and the customer is responsible for the return shipping costs unless the return is due to a defective or incorrect item.

5. Exchanges

If you wish to exchange an item for a different one, you can return the original item for a refund and place a new order for the replacement item. Please note that the return process and terms outlined above will apply to exchanges as well.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a return or exchange of the defective item at no additional cost to you.

• Please provide photos of the damaged or defective product and the original packaging as proof.

7. Cancellation Policy

Orders can be canceled within 24 hours of purchase. If the item has already been processed or shipped, you may need to follow the standard return process outlined above.

8. Contact Us

If you have any questions or need assistance with your return or refund request, please reach out to us:
Email: support@technovashop.io
Phone: (856) 729‑7409